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This Privacy Policy explains how Tshelete.com (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website. We are committed to protecting your privacy in compliance with applicable South African law, including the Protection of Personal Information Act (POPIA).

Last Updated: 15 April 2025

1. Information We Collect

We only collect information necessary to provide and improve our service. The types of personal information we may collect include:

A. Information You Voluntarily Provide

  • Contact Information: When you contact us via email (currency@tshelete.com) or any future contact form, we collect your email address, name, and the content of your message. We use this solely to respond to your inquiry.
  • Subscription Data: If we implement an email newsletter service in the future, we would collect your email address for the purpose of sending you updates, provided you give explicit consent (opt-in).

B. Information Collected Automatically (Usage Data)

When you visit our website, we may collect non-personal data automatically through standard analytics tools and cookies, such as:

  • Your computer’s Internet Protocol (IP) address.
  • Browser type and version.
  • The pages of our Service that you visit.
  • The time and date of your visit, and the time spent on those pages.
  • Referring website addresses.

This data is used to analyze website traffic, track user interactions, and improve the performance and usability of the Service.

2. How We Use Your Information

We use the collected data for various purposes, primarily to:

  • Provide and maintain the Service (e.g., ensuring the website loads correctly).
  • Respond to your inquiries, comments, or technical support requests.
  • Monitor the usage and performance of the Service.
  • Detect, prevent, and address technical issues.
  • Deliver relevant content and updates, if you have opted into a newsletter.

3. Disclosure of Data

We do not sell, trade, or otherwise transfer your Personal Information to outside parties. We may disclose your Personal Information only in the good faith belief that such action is necessary to:

  • Comply with a legal obligation (e.g., POPIA, court order).
  • Protect and defend the rights or property of Tshelete.com.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.

4. Security of Data

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Information, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

6. Your Rights (POPIA Compliance)

As a data subject, you have the right, under POPIA, to:

  • Access: Request copies of your personal information we hold.
  • Correction: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Objection: Object to the processing of your personal information.
  • Deletion: Request that we erase your personal information, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

7. Children’s Privacy

Our Service is not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:

Email: currency@tshelete.com